Work out what no-shows cost a practice
Enter the weekly appointments, the no-show rate, the value of an appointment and how many empty slots get refilled. Get the cost a week, a month and a year, and what fewer no-shows would give back. Free, no account.
Your no-show cost
Example inputs, pre-filled so you can see how it works. They are not typical no-show rates, appointment values or results of reminders: replace every number with your own.
10% of 60 appointments a week is 6.0 no-shows, costing $3,897 a month ($46,764 over 12 months). If reminders prevented 25% of them, that is $974.25 a month back.
- No-shows a week: 60 × 10% = 6.0
- Lost a week: 6.0 × $150 × (100% − 0% refilled) = $900
- Lost a month: $900 × 4.33 weeks = $3,897
- Back a month: $3,897 × 25% = $974.25
If the no-show rate were different
| Case | Rate | No-shows a week | Lost a month |
|---|---|---|---|
| 0.5 times your rate | 5% | 3.0 | $1,948.50 |
| Your rate | 10% | 6.0 | $3,897 |
| 1.5 times your rate | 15% | 9.0 | $5,845.50 |
Copy the numbers
This is arithmetic on the numbers you enter. The share that reminders prevent is your own estimate, not a typical result: no reminder is certain to cut no-shows. It counts revenue only and ignores costs saved, late cancellations and the cost of any reminder service. Use the practice's own booking records.
How the cost is worked out
The appointments booked each week times the no-show rate is the number of missed appointments. Each one is worth the average appointment value, less the share of those empty slots that get refilled, and a month is that weekly figure times the weeks in a month. The money back is the share you expect reminders to prevent, applied to the monthly loss.
- Take the rate from the practice's own calendar, not from a guess.
- Refilling a slot is rare for short notice: leave it at 0% unless the practice can show otherwise.
- Show the practice its own number before you pitch a reminder service.
Find the businesses to sell to
Practices with a full calendar and no reminders are the ones that feel this. Search 67Leads by trade and city, or start with businesses with no website and businesses with an owner email.
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Questions
Missed appointments times the value of each, less any slots refilled. The calculator uses your own numbers: it does not state a typical no-show rate.
The practice's own, from its calendar for a few months. Try half and one and a half times as well.
It depends on the practice. The percentage in the form is your estimate, and the page does not say what reminders achieve.
No. It fills templates with what you type and makes no network calls.
No. The result is written when the page is served and not saved.
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