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What is Email deliverability?

Email deliverability is the ability of your messages to reach recipients' inboxes rather than bouncing or landing in spam.

Also called: inbox placement.

Delivery and deliverability are different measures. A message is delivered when the receiving server accepts it; it is deliverable in the useful sense when it then lands in the inbox. A campaign can show a high delivery rate in a sending tool while much of it sits in spam folders.

Four factors decide it. Authentication: SPF, DKIM and DMARC on the sending domain; Google requires all three from anyone sending 5,000 or more messages a day to Gmail. Reputation: the domain's and IP's history of bounces, complaints and replies; see sender reputation. Volume: how many messages a mailbox sends and how fast that grows; see warm-up. Content: the words, links, images and formatting.

Of the four, the list is the foundation under reputation. Unverified addresses produce bounces, and bounces erode the reputation every later send depends on; see bounce rate.

Start with the DNS side in the SPF, DMARC and MX checker, then check copy in the spam word checker.

Sources

  1. Google, Email sender guidelines
  2. Red Sift, Bulk email sender requirements
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Tools and guides

SPF, DMARC and MX checkerSpam word checkerHow many inboxes for cold email

Related terms

Sender reputationSPF (Sender Policy Framework)DKIM (DomainKeys Identified Mail)DMARCBounce rate

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